Refund policy
Thank you for shopping with Nola Rouge! We want you to love your purchase. Please review our return policy carefully before completing your order.
Store Credit Only We do not offer cash refunds. All approved returns will be issued as store credit.
Return Window Returns must be initiated within 7 days of delivery.
Item Eligibility To be eligible for a return, items must be:
- Unworn and unwashed
- Free of stains, perfume, deodorant, or damage
- In original condition with tags attached
Final Sale Items — Not Eligible for Return The following items are final sale and cannot be returned or exchanged:
- Sale items
- Accessories (jewelry, hats, bags, etc.)
- Third-party or vendor items
How to Initiate a Return Contact us at nolarouge@proton.me within 7 days of receiving your order to request a return authorization. Items sent back without prior approval will not be accepted.